1, How do I order?
you'll want to place items in your shopping cart and proceed to checkout through our order form.when you come to the payment page,just input your credit card detail ,everything will be done.You DO NOT have to create an account .
2, How can I pay? Is it safe to use my credit card?
We currently accept main credit card---VISA and Mastercard through a completely 100% SSL Secure Payment Page. Your Credit Card information is never stored or shared.
3, What are the possible reasons causing unsuccessful credit card payment? Here are the possible reasons：
input the wrong information of the card;
The card used is not supported by the banks.；
The card used does not support online payment；
The card used is expiry, invalid or claimed for lost；
The card has no sufficient balance.
4, What if the shipment is lost or missing?
A replacement solution will be offered to you.
5, do you offer wholesale and dropship?
Yes,surely we offer wholesale,please look our wholesale program.Yes,we offer dropship,please just offer us the dropship detail,we will send you the tracing number.
6, How long until i recieve my items? and Who is your shipper?
Within 4-8 days after we get your payment,please allow 1--2 days to prepare your order.your order will be shipped via EMS,HKEMS,FEDEX Express Courier.
7, Will the DVD's work on my DVD player?
The DVD's are region free which means they will play on over 99% of DVD players. This includes the major Gaming Systems (Sony Playstation and Microsoft XBox) If you experience problems with the DVD's we will be happy to offer you a Full Refund.
8, Do you ship outside of the USA?
Yes! We currently ship to over 100 Countries Worldwide including P.O. Boxes
9, Some of these DVD's haven't even been released yet. How is it possible that you sell them?
There is a section of the American copyright law known as "The Berne Act" that Clearly states: films unreleased in the United States, including original versions of films altered and/or edited for release in the United States, are NOT protected by American copyright; thus, they are considered public domain. The entire purpose of our website is to provide otherwise unavailable films or television shows to the serious collector.
10, What if I have a defective disk?
Simply email us using the "CONTACT US" button with your order number and defective disc number and we will send a free replacement.
11, Why should I buy from you?
4 Simple Reasons...
a) Lowest Prices Online
b) Best Quality Online
c) Fastest Shipping Times
d) Professional, Speedy and Courteous Service
12，I've read everything in your FAQ, and still can't find the answer to my question?
just go to "CONTACT US" to send us message or email us:tvdvdbase@hotmail.com,you will be anwsered in less than 48 hours,just asap。 | 
